Privacy Policy

At Family First Federal Credit Union, your privacy is one of our highest priorities. As a member-owned financial institution, we are committed to protecting your personal and financial information while providing the products and services you need.

We collect personal information from:

• Membership and loan applications.
• Your transactions with us and other financial institutions.
• Consumer reporting agencies.
• Information used to verify your application, such as employment or financial institution records.

We may share information with trusted service providers and financial partners that help us process transactions, provide products and services, or fulfill legal and regulatory requirements. These companies are required to protect your information and may not sell it to other parties.

We may also disclose information as permitted or required by law, including to process transactions, operate the credit union, follow your authorized instructions, prevent fraud, or protect the security of our records.

Your privacy remains protected even if your membership ends.

How We Protect Your Information

Access to your personal information is limited to employees and officials who require it to serve your financial needs. Our team is trained to safeguard member confidentiality, and we maintain physical, electronic, and administrative security measures that comply with federal regulations and industry best practices.

If you have questions about our Privacy Policy, please contact us at (406) 727-7575.

Download a copy: Privacy Disclosure