The Credit Union Difference
At Family First Federal Credit Union, we’re more than a place to bank—we’re a member-owned financial cooperative built to serve you.
Since 1956, we’ve believed that people should come before profits. Every decision we make is guided by what’s best for our members and our community, not outside investors or shareholders.
While credit unions offer many of the same products and services as traditional banks, the way we operate is what makes us different.
What Makes a Credit Union Different?
Member-Owned
When you join Family First Federal Credit Union, you become more than a member—you become an owner. Every member has an equal voice, regardless of account balance. One member. One vote.
Democratically Governed
Our volunteer Board of Directors is elected by the membership. Every eligible member has the opportunity to vote or serve on the Board, helping guide the future of the credit union.
Open and Inclusive
Credit unions are built around a defined field of membership established by federal regulators. If you qualify, you’re welcome to join and enjoy the benefits of membership.
People First
Because we answer to our members—not stockholders—we focus on providing exceptional service, competitive rates, lower fees, and financial solutions that help members succeed.
Sharing Success
When the credit union performs well, the benefits stay with our members through better loan rates, competitive savings returns, improved technology, and enhanced services—not dividends paid to outside investors.
Safe and Secure
Your deposits are federally insured by the National Credit Union Share Insurance Fund (NCUSIF), providing protection comparable to FDIC insurance for banks. Your money remains safe and secure while you enjoy the personalized service of a local financial institution.
Working Together
Credit unions believe in cooperation. Through shared branching and the CO-OP ATM Network, Family First members have access to thousands of surcharge-free ATMs across the country, making it easy to access your money wherever life takes you.
Committed to Our Community
As a local, member-focused financial institution, we’re committed to strengthening the communities we serve. We support our neighbors through affordable financial services, community involvement, financial education, and personalized lending solutions that help individuals and families reach their goals.
Financial Education for Life
We believe informed members make stronger financial decisions. That’s why we’re committed to providing resources, guidance, and educational opportunities that empower our members through every stage of life.
Our Mission Hasn’t Changed
For 70 years, Family First Federal Credit Union has remained committed to one simple philosophy:
People helping people.
It’s a principle that has guided credit unions for generations and continues to shape everything we do today.
Whether you’re opening your first savings account, financing your next vehicle, buying a home, or planning for the future, you’ll always find a team that’s focused on helping you succeed.
Not for profit. Not for charity. But for service.
Welcome to the Family.
